These Communication Skills eLearning course materials are intended for use by people that want to make eLearning an additional part of their learning and development offering.

The eLearning is very flexible and can be added to an organisation’s intranet or learning management system, ready to be used by their employees. The benefits are huge, and you only ever pay once for the package making it extremely cost effective.

What’s the course about?
If you’re going to focus on any so-called “soft” skill, improving the communication skills of your team would be an excellent place to start.

This topic could extend into several areas of management, but here we touch on the core skills your learners need to communicate well with their teams. From speaking clearly, to writing with concision, from building rapport, to listening well, we cover the fundamental areas they need to consider if you want managers with effective communication skills.

Who is it for?
This eLearning course is designed for all employees and will help anyone who wants to improve their communication skills:

  • All employees
  • Directors
  • Managers
  • Team leaders
  • Supervisors

What does it take to be successful? Of course, normal intelligence matters, as do technical skills and experience. But really successful people often score highly in another vital, less talked about area – emotional intelligence.

Emotional intelligence is probably the greatest 'soft' skill you can learn in business. In this course you will get a firm understanding of what it is and why it's important. And you'll have a range of practical tools to take back to the workplace so you'll start working better with other people to achieve greater results.

This Food Safety and Hygiene Level 2 in Manufacturing has been designed for anyone that handles food as part of their role in manufacturing; this could be technical food managers, process managers, process workers, production managers, production workers, technical workers and anyone else involved in the manufacture of food.

Food is governed by a variety of different laws and regulations, which establish food control, food safety and relevant aspects of food trade. These regulations are in place to ensure food is safe and of adequate quality. This eLearning course will help ensure your organisation meets this requirement.

Within this Food Safety and Hygiene Level 2 in Manufacturing eLearning course, you will be helped to appreciate the importance of food hygiene, their legal responsibilities and best practice involved in the safe production, cooking, packing and handling of food. You’ll also consider the type of hazards they might face, personal hygiene, cleaning and disinfection, disposing of rubbish and pest control.

This Food Safety & Hygiene Level 2 in Manufacturing eLearning course provides learners with all the information they need to work effectively with food, helping to ensure the safety of their colleagues and the general public.


Ensure your learners understand and comply with food safety and hygiene requirements

With this eLearning course:

  • Establish why food hygiene is important
  • Establish what the law requires regarding food hygiene and safety
  • Understand the hazards associated with food hygiene in a food manufacturing environment and what can be done to reduce risks
  • Effectively identify and manage risks in a food manufacturing environment
  • Recognise the importance of personal hygiene to food safety
  • Establish effective cleaning and maintenance procedures
  • Explore the importance of correct rubbish disposal practices
  • Understand the dangers presented by pests around food and how these can be mitigated
  • Review the food safety danger zone and explore the main methods of food preservation
  • Identify the importance of avoiding cross-contamination
  • Explore the main allergens, the risks and how food should be labelled

The Health and Safety at Work Act (1974) imposes a general duty on employers to make sure that their workplaces are safe and offer no risk to health, but the act goes beyond employers and health and safety is the responsibility of employees too.

This eLearning course sets out to provide the basic principles of health and safety. It creates an awareness of key health and safety principles and highlights the risks that are prevalent in the workplace, explaining both what the risks are as well as what should be done to avoid and remove them. It also describes what should be done when accidents occur and the measures that should be put in place to avoid them happening again.

This Food Safety and Hygiene Level 2 in Catering has been designed for anyone that handles food as part of their role in catering; this could be chefs, cafe staff, fast food outlet workers and anyone else involved in the catering industry.

Food is governed by a variety of different laws and regulations, which establish food control, food safety and relevant aspects of food trade. These regulations are in place to ensure food is safe and of adequate quality. This eLearning course will help ensure your organisation meets this requirement.

Within this Food Safety and Hygiene Level 2 in Catering eLearning course, your learners will be helped to appreciate the importance of food hygiene, their legal responsibilities and best practice involved in the safe production, cooking, storage and serving of food. They’ll also consider the type of hazards they might face, personal hygiene, cleaning and disinfection, disposing of rubbish and pest control.

This Food Safety and Hygiene Level 2 in Catering eLearning course provides learners with all the information they need to work effectively with food, helping to ensure the safety of their colleagues and the general public.


Ensure your learners understand and comply with food safety and hygiene requirements

With this eLearning course:

  • Establish why food hygiene is important
  • Establish what the law requires regarding food hygiene and safety
  • Understand the hazards associated with food hygiene in a logistics environment and what can be done to reduce risks
  • Effectively identify and manage risks in a logistics environment
  • Recognise the importance of personal hygiene to food safety
  • Establish effective cleaning and maintenance procedures
  • Explore the importance of correct rubbish disposal practices
  • Understand the dangers presented by pests around food and how these can be mitigated
  • Review the food safety danger zone and explore the main methods of food preservation
  • Identify the importance of avoiding cross-contamination
  • Explore the main allergens, the risks and how food should be labelled
  • Learn about the responsibilities involved in serving hot or cold held food

Some people shout to get what they want. But they make poor leaders and unpopular colleagues. Savvy people know that if you want a successful career or to build a great company, you need effective influencing skills. And that well developed influencing skills are an incredibly powerful and valuable weapon.

To achieve the goals you have for yourself, whether at work or in your personal life, becoming an effective influencer is an essential skill, one you must take the time to learn. This course will help you better understand how we’re influenced, giving practical tips to help you become a more influential person. You’ll also learn your natural influencing style and how to adapt that to suit others.

No-one likes boring presentations, and a bad presentation can actually damage your career. That’s the bad news; The good news is if you become a great presenter, doors will open for you. Good presentation skills help you better lead teams. They help you win sales pitches or get that big promotion. A good presentation can secure vital investment for your business.

If you want to be successful in business, it’s highly likely you’ll have to present to an audience. This eLearning course will make sure you approach this difficult task in a structured, logical and effective way.

These Problem Solving eLearning course materials are intended for use by people that want to make eLearning an additional part of their learning and development offering.

What's the course about?
Being a manager is about being a problem solver. To become a truly effective manager, you not only have to solve the many problems you’ll face on a daily, weekly and monthly basis; you also have to look for problems that are not immediately obvious.

So rather than panicking every time you're under pressure, this module will help them take a more thoughtful and measured approach to tackling the problems that land on your desk.

Who is it for?
This eLearning course is designed for all roles in a company and will help anyone who wants to improve their problem solving skills:

  • Directors
  • Managers
  • Team leaders
  • Supervisors

Some of the most successful people have learned to become more productive through effective time management skills. We'd all like to become more efficient and be able to get more done in the time allotted to us each day. Often, it's the feeling of not having enough time for tasks that leads to workplace stress.

This time management eLearning course will help you to focus on the areas where you may have room to improve productivity and will help you rethink the way they approach tasks at work. As well as understanding more about your approach to time, you'll learn practical techniques you can immediately apply in the workplace.

If you want a good job, you need a good CV – it’s as simple as that. With a poorly written CV and cover letter you’ll always struggle to get an interview; and without an interview, you’ll never get the job.

Job markets are always competitive, so employers will discard your CV if it contains even the smallest of mistakes. This can make writing a CV a daunting task. What should you say? How should you say it? What should you include in the accompanying cover letter?

Learners that want to make a great first impression need to take this course. You’ll gain valuable insight into what employers want to see and avoid the common mistakes so many people make. With the right knowledge and good planning, writing a persuasive cover letter and professional CV is easier than you think.