Giving feedback is difficult. Some people find it uncomfortable to critique others. Or sometimes, we’re just not sure of the best approach. But the consequences of poor or absent feedback can be very serious.

This short course helps solve this problem, giving learners the practical tools to provide constructive feedback that causes positive change. They’ll gain the self-awareness to grow as an individual and to help others improve their performance. Feedback is the way we improve as individuals, as teams and as companies. So, it’s important that we take the time to master these skills.