Sometimes it’s easy to spot direct forms of bullying and harassment such as rude gestures, offensive remarks, hostile glares, excluding people or giving them the silent treatment. However, it’s often very subtle and can involve things like spreading malicious rumours, making unrealistic demands, assigning demeaning tasks, or denying someone opportunities for training or promotion. It’s also now common for bullying and harassment to take place through email, texts social media and messaging apps.

Bullying and harassment in the workplace can impact on performance and productivity through low morale, and in some cases, it can lead to costly legal action and reputational damage. This e-learning course helps learners appreciate and understand harassment and bullying and how to report and deal with it. It also describes the role of a manager in managing bullying and helping to ensure it does not occur in the first place.