What does it take to be successful? Of course, normal intelligence matters, as do technical skills and experience. But really successful people often score highly in another vital, less talked about area – emotional intelligence.

Emotional intelligence is probably the greatest 'soft' skill you can learn in business. In this course you will get a firm understanding of what it is and why it's important. And you'll have a range of practical tools to take back to the workplace so you'll start working better with other people to achieve greater results.